Frequently Asked Questions

What should I take when I move to a new country?

If the expected time overseas is a year or longer, normally all household goods and personal effects are all taken. If they're needed at home, they'll be needed while on assignment. Large appliances are often not taken as they are likely to be provided with a home. Outdoor items like lawn mowers, garden tools and such are usually not taken unless it is certain they'll be needed at destination. As for electronics, they are usually taken if the voltage is compatible between the origin and destination countries, or if they are convertible using transformers.

What documents are necessary for clearance of my goods, and what items are considered "restricted" or "dutiable"?

The documents necessary for customs clearance of a household goods shipment vary from country to country. The list of restricted or dutiable goods also varies by country. For details, please click Country Information and choose the country you're interested in.

What is the transit time for a household goods shipment?

For sea shipments, the transit time from one country to another depends on the routing. Typically, for a move between continents, the work at origin (packing, loading, wait at the port for the next available vessel) can take one week, the ocean freight can take 4-6 weeks, and the work at destination (port handling, customs clearance, delivery, unpacking) can take 1-2 more weeks. For moves within continents, the timing can be cut in half.

For air shipments, the normal complete transit time (ie. packing, airfreight, customs clearance and delivery) is 7-14 days depending on the destination.

For a more exact transit time estimate between your home and destination cities, contact Santa Fe.

How expensive is housing in other countries?

Santa Fe's relocation teams can give advice on housing matters globally. Assistance can be provided in the areas of short-term accommodation, renting, and home purchase. Each country has its own unique set of housing characteristics and providing clients with a knowledge of these is fundamental to Santa Fe's home finding service. To have a look at some of the properties available today in Asia, please click Find a Home!.

Do I need to learn to speak the local language when I'm living overseas?

It is normally not required to learn the local language while on assignment. That said, it is typically easier to "get around" if the basics are known and locals appreciate an expat's attempt to speak the local language. For many, becoming affluent in the local language is one of the many benefits of living and working overseas.

How large are the expat communities overseas?

Most large cities have a large expat community. Depending on the country, these communities can be very closely knit and social events take place throughout the year. Ask Santa Fe's relocation teams about the various expat communities around the world.

How about schooling for my children?

The large cities throughout the world have a number of international schools from which to choose. Quite often you'll find British, American, French, Canadian, Swiss & German schools throughout the world. Santa Fe's school search programmes can help you make sure your children are receiving the right education.

What if my spouse wants to work overseas as well?

It depends on the country in which you're going to live. For some countries, it is easy for an educated and experienced "trailing" spouse to find work and the local regulations very relaxed. For other countries it is much more difficult. Santa Fe's spousal support and spousal career assistance programmes help in this area.

Can I bring my pet with me?

Certain countries allow for pet importation. Again, it depends on the destination. Health and quarantine requirements are common and it is best to check with Santa Fe well in advance of your move.