Enrolment Form for All Risk Protection Coverage
(For International, Local Move & Storage Shipments)   

COVERAGE

All Risk Protection Coverage for your Household Goods, Personal Effects and Automobiles Moving by Land, Sea or Air. Underwritten by:
Fortis Corporate Insurance N.V.

In addition to the standard household goods and personal effects protection coverage, Santa Fe has arranged for three additional options under the All Risk Protection Group Policy at NO EXTRA CHARGE. They are Electrical and Mechanical Derangement, Pairs & Sets and Mould & Mildew coverage, which are all automatically included.


Pairs and Sets Coverage
 
Electrical & Mechanical Derangement Coverage (Excluding Automobiles)
Provided that the covered items not exceeding six years old and must be professionally packed.
 
Mould And Mildrew Coverage

OPTIONS OF PROTECTION COVERAGE

(1) "Item By Item" Protection Coverage. Itemised value inventory, click here.
OR:
(2) "Lump Sum" Protection Coverage, click here.

FOR MORE INFORMATION, click here.

(1) Why enroll in Santa Fe's All Risk Protection Group Policy?

(2) What does the All Risk Protection Group Policy cover and what does it exclude?

(3) How do I enroll in Santa Fe's All Risk Protection Group Policy?

(4) Small tips about this protection coverage

(5) What happens if my covered goods are lost or damaged in transit?

(6) EXCLUSIONS


To download a copy, click here.

General Information   

DURATION OF TRANSIT

Your coverage under our All Risk Protection Group Policy begins from the time your goods are professionally packed at your residence and continues during the ordinary course of transit, including customary transhipment, until the goods are finally delivered to your residence.

For international moves, our All Risk Protection Group Policy includes free coverage (except Japan office) on any interim storage for coverage up to 90 days at origin and/or destination warehouse. It is important any requests for further storage coverage extension, beyond the free 90 day period, are made to us prior to the expiry of the 90 day period.

Please note there is no free storage coverage period for storage shipments, local moves, local office moves or origin packing shipments.

CLAIMS NOTIFICATION

In the unfortunate event that you need to make a claim for goods which have been lost or damaged in transit, please ensure that due notice is given to either the Santa Fe station that enrolls you in the All Risk Protection Group Policy, or the origin/destination agent, or the policy administrator - Pac Global Ins. Brokerage, Inc., within 30 days from the date of delivery. Failure to notify loss/damage within the time limits specified will void coverage.

It is important that at the time of notification, full details of any losses and/damages are provided.

Following your initial notification, you are allowed a further 60 days to forward documentation in support of your claim.

You can contact the Santa Fe stations, or Pac Global Ins. Brokerage, Inc., or to reach Santa Fe's website at www.santaferelo.com to obtain a complete set of claim forms.

EXCLUSIONS
Our All Risk Protection Group Policy has incorporated a number of Exclusions which are detailed in the Terms and Conditions of the policy. Please ensure that you have read and understood the terms and conditions prior to agreeing to take up coverage under this policy, to avoid unnecessary surprises should you need to make a claim. You can ask Santa Fe staff to obtain the Terms & Conditions of this policy at any time.

TO GIVE YOU A CLEARER UNDERSTANDING OF THE MAIN EXCLUSIONS INCORPORATED WITHIN OUR ALL RISK PROTECTION GROUP POLICY, WE HAVE PROVIDED BELOW MORE DETAILED INFORMATION.

CONSEQUENTIAL LOSS
Our All Risk Protection Group Policy will not cover consequential losses (i.e. resulting losses) arising from the delay, damage or non delivery of your consignment. Loss of value and depreciation due to damage and/or after repair excludes from coverage.

OWNER PACKED GOODS
Any items packed by the owner and without inspection by the mover before sealing the carton box is classified as the "Owner Packed Goods" (or abbreviated as PBO). Any damage or missing in the owner packed cartons or packages excludes from coverage.