The global pandemic continues to affect mobility and poses ongoing challenges for companies relocating their assignees and their dependents to Vietnam. Despite borders starting to open conditionally, the situation is still evolving with quarantine restrictions placed on many countries.

Who will be affected?

Any foreign nationals arriving in Vietnam.

Our extensive and safe services

Santa Fe office in Vietnam is here to help you with a full package of Quarantine Support Services to support your transition.

Pre-arrival services (starts to process 2 months before entry to country) 

+ Set up pre-arrival contact with the assignee to record their arrival details and communicate with immigration/quarantine officers.
+ Advise the assignee about all quarantine requirements at that time.
+ Prepare the documentation to get Approval Request for Entry at Department of Labor, People Committee.
+ Prepare the documentation to get Approval from Immigration Department.
+ Prepare the documentation to get Approval from Health Department.

Upon-arrival services

+ Santa Fe will provide a dedicated contact for the assignee and their family, who will be available via phone at any stage of the relocating process. We are even available late at night or early morning on arrival to support the settling in process with the quarantine facility.
+ The assignee may call on our consultant when there are any issues or questions as they may need us to help translate, explain, clarify or communicate with any official or Government representative during the arrival process and onward to a quarantine facility.
+ Arranging an Essential Basket during Quarantine Period:

• Santa Fe provides a welcome basket where all essential items for a person to be able to live and settle down in the quarantine centre are provided.
• These include bread, fruits, milk, water, jam, biscuit, sim card etc. The content of the basket can be added or adjusted if needed.
• The quarantine basket will be sent one day earlier to the room prior to the assignee’s arrival.

+ Accommodation arrangement with paid hotels for 15 quarantine nights (standard room 1 person/ 1 room).
+ Transportation arrangement from airport to the hotel.
+ Santa Fe also provide Virtual Home Search Service including:

• Needs Analysis
• Pre-Screening of suitable properties within budget
• Virtual viewings. This process will be done while the assignee is staying in quarantine centre
• Lease negotiation
• Utility hook-up
• Handover process

Post-arrival services

+ Assistance via phone on any information or research, and assistance on communication with whomever needed during the quarantine period until the quarantine period is over.

For any query, please contact below,

Trang Nguyen (Catherine)
Immigration Manager
Santa Fe Relocation
D: +84 (0) 3933 0065

Ngoc Nguyen (Kelly)
Relocation Manager 
Santa Fe Relocation
D: +84 (0) 3933 0065


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