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Immigration Update: Indonesia | Delay of new online system for visa applications

Posted: 13/07/2018              Author: Wijayanti

13 July 2018

The Indonesian immigration department has announced the implementation of a new online system for visa applications. This system was to take effect from Monday, 9 July 2018, but is presently delayed. As part of this transition, the existing online filing system was taken offline from Wednesday, 4 July 2018, preventing the lodgement of further transactions. The existing system has been back online from Monday, 9 July 2018, so applications may now be filed again. There is no revised implementation date for the new system as yet.

Who is affected:
All companies and foreign nationals wishing to file online immigration applications in Indonesia will be impacted by the transition to the new system when this occurs.

The Indonesian Ministry of Manpower announced on Monday, 2 July 2018 an unexpected change of online visa systems. The existing system was to be replaced by a new system, which was to be implemented effective Monday, 9 July 2018. From Monday, 9 July 2018, the previous system was online again, allowing for the lodgement of applications. The new system is not yet live and the Ministry of Manpower has not been able to provide a revised implementation date.

The ability to file online RPTKA and IMTA applications under the existing system was suspended from close of business on Tuesday, 3 July 2018. The new system was to have been live from Monday, 9 July 2018. Applications that had already been filed are to be migrated to the new system and to be assessed under existing criteria.

While the existing system appears to be stable and running as normal, clients should be aware that system changes may lead to a brief period where applications cannot be lodged. Furthermore, there may be potential delays for pending applications as these are migrated to the new system.

Santa Fe recommendation:
Where possible, additional time should be factored in to new Indonesian visa applications. Please consult with your Santa Fe immigration professional for specific guidance on individual cases as required.

Should you have any questions, please contact:

Immigration Consultant
Santa Fe Relocation
T: +62 21 2961 2990
M: +62 811 1976 105

Nina Chew
Regional Immigration Manager
Santa Fe Relocation
D: +65 6398 8549

Soumeya Messadi
Head of Immigration – Asia Pacific, Middle East & Africa
Santa Fe Relocation
D: +65 6398 3520
M: +65 9169 6061