Your moving journey

Whether you’re moving locally, to a new city or to a new country, you can trust us to take care of you. We understand that we’re not just moving your physical belongings, but also your memories and your precious moments. We’re moving your entire life, so it’s important to us that you’re happy throughout the entire journey.

From home, to new home, and beyond

Before you move

  • Pre-move consultation
  • Home survey
  • Visa and immigration support
  • Home search
  • School search
  • Departure support
  • Packing

During the moving process

  • Transportation
  • Shipment protection
  • Delivery
  • Unpacking
  • Handyman service

To help you settle in

  • Secure storage
  • Settling-in services
  • Language training
  • Cultural training

Your relocation timeline

As you’ll know, if you’re making an international move, there’s a lot to think about, and you need to start considering some aspects of your home move earlier than you might think. We’ve put together a timeline of all the key stages in your move to give you a better idea of timings for an international house move.

Key stages and timing for international moves

Your journey starts here

Your personal Move Specialist

We’re with you through all the ups and downs of your moving journey. You’ll be assigned a Move Specialist who will be by your side every step of the way, guiding you through the process and coordinating all elements of your move.

Our move specialists follow our ISO-accredited Perfect Move methodology.
This sets out a defined set of procedures that keep our standards high, and
offer the very best quality to you, our customer. You will receive frequent
personal communication from your move specialist.


View communication examples

Our professional packing service

With us, you can spend your precious time leading up to your move focussing on things that matter most. Our packing, shipping and unpacking service will make sure that you don’t have to lift a finger. We will transport your life seamlessly into your new dwellings.

Say goodbye to late-night packing for weeks before your moving day. Our professional packers will carefully pack your entire house in a day and ship your treasured possessions to your new destination with ease. That’s right: no more boxes piling up inside and outside your house when you arrive in your new place. We unpack and carefully place your belongings in your new place, so it’s somewhere that already feels like home

One size fits all?

When it comes to relocation, we know that there’s no such thing as one size fits all.

We have a selection of high-quality boxes in all shapes and sizes, to cater for all your items no matter how big or small. From airfreight to archive, we use them all to make sure your precious belongings are transported safely from A to B.
We use pre-made, purpose-built boxes for hard-to-transport items like clothing, and we can also build custom protection for high value or fragile items, such as antiques..



Moving your belongings

Once your items have been packed and loaded, we’ll take care of getting them safely to your new home. Not only are we a world-class mover, but we’re also a licensed freight forwarder, so you can rest assured that we’ll transport your precious cargo in the most cost-effective and efficient way possible.

Road freight

  • Normally used on moves within a single country or region.
  • Quickest and most cost-effective option for shorter distances.
  • Can also be used for longer inland distances, or for locations not readily accessible by sea.

Air freight

  • Often the best option when a fast delivery is required.
  • Can be used when moving to remote locations.
  • Used for destinations with specific customs or security regulations.
  • Santa Fe partners with the world’s leading airlines to negotiate the best rates for you.

Sea freight

  • Most versatile option, catering for a wide range of move sizes, locations and time schedules.
  • We can pass our volume discounts to you, making this a cost-effective option.

Clearing customs

Moving internationally? Don’t worry about customs, as Santa Fe will deal with customs formalities on your behalf.

We do this, when required, at both the country of origin and in your destination. Customs requirements vary from country to country, but your move specialist will coordinate it all with you, arranging for the collection and submission of all required documentation to ensure it goes smoothly.


View regulated items list

Shipment Protection

We’re experts at shipping and transportation, and always take the highest level of care with your belongings. Sometimes, unfortunately, the unexpected does happen, which is why we offer shipment protection plans to give added peace of mind, even if you’re moving fragile objects.


Learn more


Whether you’re moving domestically or internationally, if you need storage space when you arrive at your destination, we’ve got you covered. We have over half a million square metres of secure storage space worldwide, perfect for all your short and long-term storage needs.

Need Space?

Contact us

Destination Services

Our support doesn’t stop when you reach your new home. Whether you’re staying in the same area or moving to a different part of the world, we offer a wide range of services to help you settle in and make the most of your new location.

Departure Support

Make your international move easier with our departure services.

Find out more


Feel at home in your new location with our orientation services.

Find out more

Home Finding

Find your new home, locally or internationally, with the help of our experts.

Find out more

School Search

Our team doesn’t just find the best schools for your child, we find the right schools with our School Search service.

Find out more

Settling In

We’re still there after the boxes are unpacked, find out how.

Find out more

Language & Cultural Training

Integrate yourself easily into with our language and the culture services.

Find out more

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