Why choose our pet transport services?

We work closely with a global network of pet relocation providers to ensure your jet setting pet receives the moving treatment they deserve.

We know that your pet is a member of your family. We also know that the thought of getting them safely to your new home can be a stressful experience.

Our pet shipping experts take care of every consideration to ensure your two, four, six, or even eight-legged friend is transported with nothing but care and consideration.

What’s included in our pet shipping service?

We strive to make your pet’s move as stress-free as possible, for both you and your furry friend. Our service includes:

  • Pre-trip documentation, including import permit application and transit paperwork.chevron_right
  • Arrangement of appropriate pet passports.
  • Destination import arrangements, including customs clearance.
  • Door-to-door transport. Your pet may need to visit a local kennel and vet before travelling to the airport and quarantine location (if required) before reaching your new home.
  • Determining the best travel schedule based on airline carrier routes and restrictions.
  • Updates on your pet’s condition and status during transit for you peace of mind.
  • 24-hour customer service support.
  • Help and advice for settling your pet in your new home.

Moving abroad with your pet

We know you’ll be worried about your pet if you’re moving abroad. Put your mind at ease and choose Santa Fe Relocation’s pet shipping service. We only ever work with pet carrier companies who use the highest-quality transportation and pet relocation techniques.

Just get in touch with us and we’ll talk you through each of our pet-friendly relocation services, including pet transport, international pet shipping and personalised pet travel arrangements.

FAQs about pet shipping

  • Is my pet allowed to eat during transport?
    It depends on the length of the journey. If you’re transporting a pet via air carrier, it’s advised that you don’t feed them for up to four hours before they fly – but it’s very important to ensure their cage includes water bowls with plenty of water to keep them hydrated during the flight.
  • Do I need to vaccinate my pet?
    The requirements vary depending on where you’re moving to. Always check your pet insurance policy, as it may require your pet to have routine vaccinations. For international pet relocation, check with the relevant authorities. Our specialist vets can provide you with information regarding the vaccination requirements that apply to your pet relocation, so don’t hesitate to reach out to us if you’re unsure.
  • Can I sedate my pet if they get nervous?
    Our expert vets advise against sedation for several reasons, which they will discuss with you as part of our pet relocation service.
  • How does my pet travel during a flight?
    Your pet will travel in the live animal cargo, part of the cargo hold. The hold is pressurised in much the same way as the passenger cabin is, with air conditioning and heating to ensure the correct temperature. Generally, most cargo holds are dimly lit to encourage your pet to rest, and they’ll be comfortable and secure throughout their journey.

Get in touch

Whether you are moving locally or internationally we are here to help you. Get in touch now to speak with one of our consultants.


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Our values

We engage in the societies around us – with a focus to support immigration and integration for people arriving in new places, cultures and societies.


Passionate PEOPLE are at the heart of our business


Relentless DRIVE is the key to success


QUALITY is what makes us shine



Our award winning services aim to

deliver exceptional moving experiences

Made moving a breeze
I never thought I would be a raving fan of a logistics company (not an exciting subject), but I am! Santa Fe moved my apartment contents and did such an amazing job.
Excellent service.
Packers arrived on time and worked quickly and efficiently. All items were well wrapped and packing took place within the proposed time frame - no extra days needed.

Our customers rate us Excellent on Trustpilot

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