Innovative destination service technology solutions
Santa Fe’s platform provides easy access for initiating relocation support requests, live progress activity tracking and detailed/flexible reporting capabilities so you have oversight of our end-to-end service delivery. Keep track of relocation costs and KPIs—the system has a built-in data depositary where all relocation documents are held, such as lease agreements, check-in reports, dilapidation claims and any other documentation relevant to your assignees and policy. We monitor assignee satisfaction through the key milestones of their relocation giving you absolute transparency on our service delivery. We provide a portal for your employees with family access which enables family members to feel connected and track every step of their relocation journey.
Our expert team will be at your side every step of the journey to answer any questions.
HR clients can
Easily initiate new assignees
Select policies for each assignment
Retrieve documents via the libraries
Monitor assignees progress
Get insights with Santa Fe dashboards and reports
View all available services
Track all relocation activities
Easily upload and share documents
Provide feedback on services and ask questions
Give a unified view of what’s happening in an assignment life cycle, includingstatus of moves and associated services.
Give HR a complete overview of the progress of all cases
Easy to access visa and travel document expiryreports
Santa Fe’s transparent CSAT Programme is unique to the moving industry, throughout the move process customers are asked to provide real-time feedback on the service being received, enabling Santa Fe to quickly respond and take action to ensure that ever-moving journey is an overall five-star success.
Destination services tailored to your needs
Our award-winning services are tailored to you and your employees’ needs. From departure services to home finding, school search, language and cultural trainings and more. Santa Fe Destination Services include a specific set of local support solutions. These are designed to provide the most effective path to a smooth arrival in the new country.