Departure Services—Ensuring a successful shutdown of existing services 

We will support your employees as they prepare for their next assignment or their return home. They will be able to leave their current location smoothly and efficiently with support from our departure services team. This is just as important as the settling in phase and can impact compliance risk, costs and assignee experience.
Our service is designed to help you and your assignees meet your obligations at the close of a tenancy, as swiftly and cost-effectively as possible. We also guide families through any host country exit requirements before departing. This makes the departure as easy and stress-free as possible. We manage all aspects of ending the assignee’s services relating to their home, schools, and local authorities.

It includes

  • Departure briefing—a virtual session (video call) with the assignee to discuss what needs to be done prior to departing the country
  • Closing of the rental contract, coordination of deposit recovery
  • Reporting any damages and coordination of repairs and claims (location-specific)
  • Arrangement of professional cleaning (recharged at cost)
  • Property check-out (clerk fee recharged at cost if applicable)
  • Coordination of deposit recovery (request for the deposit return—in the lease closing letter or check-out report)
  • Cancelling utility & broadband contracts where applicable
  • Assistance with the closing of bank account
  • Assistance with the closing of liability insurances
  • Setting up postal forwarding

*Included in the departure briefing: pre-check out information—who is responsible for the repairs, cleaning; Information on the local de-registration requirements e.g. address, vehicles, social benefits; Information on utility, mobile phone and broadband contracts termination; Information on bank account and insurance closures; Information exchange on other services e. g. packing and storage of household goods, furniture rental, temporary accommodation and more.

 

Benefits

  • Reduces compliance risks 
  • Saves costs 
  • Provides comfort during an exciting, emotional time for your assignees 
family holiday sightseeing

Destination services tailored to your needs

Our award-winning services are tailored to you and your employees’ needs. From departure services to home finding, school search, language and cultural trainings and more. Santa Fe Destination Services include a specific set of local support solutions. These are designed to provide the most effective path to a smooth arrival in the new country.

Discover our full range of destination services

Keep informed

Visit our location guides section to access helpful information on your chosen destinations.

 

Integrated Relocation

Santa Fe Destination Services integrate seamlessly with Santa Fe’s other service lines ensuring clients receive a fully integrated relocation experience.

Assignment Management

We build a scalable outsourcing partnership for your organisation’s assignment management operations. Our integrated model manages the day-to-day tasks while you and your team focus on the strategy.

Compensation & Expenses

We provide a comprehensive compensation, cost and expense management programme. Our services include payroll delivery, programme arrangements, cost projections and global expense management solutions.

Corporate Immigration

We deliver the best in immigration solutions, covering all your needs. From visas, residence and work permit applications worldwide to immigration consulting and business travel management solutions.

Moving

We offer professional and personalised local and international moving services of unrivalled quality, expertly designed and managed to ensure a seamless experience—home moves and business relocation.

Select login type

If you haven’t received your login details then please get in touch with your relocation contact

Login as an assigneeLogin as a client

Santa Fe WeChat QR code
ID: SantaFeRelo